Cash Application Specialist

Kent, OH

Full Time

Corporate Office

Experienced

A Carter Lumber Cash Application Specialist is responsible for accurate and timely deposits and application of customer payments.

Daily application of customer payments for a multi-location operation
Identify and apply payments on the correct invoices and customer’s account
Posts and balances all work completed before daily deadlines while adhering to internal quality assurance controls
Communicate with internal and external parties to address questions and resolve issues
Research reconciling cash items
Communicate with customers regarding payment application details when the remittance information is not available
Ability to conduct research into a wide range of cash posting issues
Assists the A/R team in resolving all payment discrepancies and unapplied cash
Responsible for reconciling A/R accounts to ensure outstanding balances are accurate and agree with customer records
Process customer ACH payments and credit card transactions
Address payment issues like double payments or other discrepancies
Interact with customers to resolve outstanding issues
Ability to work with all other departments in order to answer questions and resolve issues on a timely basis with both internal and external customers while ensuring exceptional customer service
Research and post service monies passed back by lease vendors
Collaborate with intercompany departments to resolve posting issues and unapplied cash
Scan and file documents within document management system
Additional duties may be assigned
This is an in office role
$18-$22/hr

SKILLS:

Demonstrate proficiency working with Microsoft Word and Excel
Collaborative attitude, as well as strong analytical and investigative skills
Strong attention to detail, organizational skills, the ability to prioritize and adhere to established deadlines.
Ability to identify problems, determine when to lead resolution and when to “raise the flag” to escalate issues
Ability to communicate professionally and effectively with all levels of internal and external management through various methods of communication
Excellent verbal and written communication

Experience/Education:

1-2 years Accounts Receivable/Billing experience in the construction industry preferred
Understanding and negotiation of conditional and unconditional lien waivers
General knowledge of accounting and treasury processes
Experience with 3rd party portals such as Builder Trend, Procore, Textura and Supply Pro is a plus

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