Millwork Sales Specialist

Charlotte, NC
Full Time
Sales
Experienced
A Carter Lumber Millwork Sales Specialist is responsible for finding sales opportunities, sales for commercial multi-family projects and working with the Outside sales team helping sell current customers. This is accomplished by identifying target customers, making calls, visiting job sites and assisting customers in a timely and efficient manner with their projects and related product knowledge. Sales techniques, developing customers, following through with commitments and heavy communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Desired Qualifications 
  • Previous experience selling millwork to contractors
  • Field experience in the commercial multi-family construction industry is a plus
  • Ability to read blueprints and contract documents to provide a complete takeoff and proposal, as required by customer and project
  • Strong understanding of specifications, codes and product submittal process
  • Strong understanding of the Multi-Family construction schedule process and the ability to plan shipments to meet deadline
  • Ability to review scope of work in awarded contract
  • Demonstrated ability to create new sales opportunities, maintain successful business relationships and improve profitability
  • Very strong communication and problem-solving skills
  • Detail oriented, self-motivated and ability to meet deadlines
  • Knowledge of Microsoft Office including Outlook, Word and Excel
Essential Functions
Sales & Relationship
  • Meets and/or exceeds sales and profit goals by following up on sales leads, monitoring market trends, and growing the positive reputation of the company.
  • Create proposals for presentation to builders and General Contractors.
  • Ensures customer satisfaction by assisting with take-offs and communicating scheduling and delivery commitments.
  • Visits builders with sales reps. to answer questions and assist in closing sales during the presentation process.
  • Collects and keeps up-to-date information on customers’ product use and trends.
  • Works with Sales team to determine appropriate credit program based on customer’s needs.
Communication
  • Conducts jobsite visits when product quality issues arise. 
  • Identifies and provides solutions by performing related troubleshooting tasks. 
  • Keeps lines of communication open between the sales team members at each location and customers to ensure that service is accurate and timely.
Knowledge & Training
  • Completed required orientation and safety training
  • Identifies personal growth needs and learning opportunities.
  • Commits to continued learning on products, packages, procedures and more.
Benefits Provided:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Employer-matching 401(k) Plan
  • Military encouraged to apply!
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