Truss Field Representative

Remote

Full Time

Engineered Wood & Truss Design

Experienced

A Carter Lumber Truss Field Representative is responsible for fulfilling quality and customer service needs as requested in a timely and accurate manner. This is accomplished by understanding and verifying the product is both produced and delivered to meet the customer’s specification and standards. Adheres to safety regulations when handling material and equipment. A strong belief in the mission and goals of the company are necessary for this position.

Desired Qualifications:

Previous experience in a building materials customer service environment is required
Strong verbal and written communication skills
Quality-driven mindset
Familiarity with Trusses and relevant product knowledge is preferred
Knowledge of building tools and ability to read a tape measure
Flexible availability to adjust schedule daily

Essential Functions:

Verify delivery accuracy on jobsite (product/quantities)
Act as the customer liaison from field to truss shop
Verify quality of product before and after installation
Pre-walk on projects to verify accuracy of orders both dump and run and installed
Deliver hot shot fill ins as needed to provide quality customer experience

Equipment Used:

Personal computer and various software provided
Company phone provided (restrictions apply)
Copier, fax machine and other office equipment
Operating a company vehicle
Use of power tools and hand tools

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There's a reason that Carter Lumber is the Employer of Choice in every market that we service. For over 80 years we've treated our employees like they were part of our family. Take the first step in joining our family today.

Truss Field Representative

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