Window Sales Specialist Support
Charlotte, NC
Full Time
Sales
Mid Level
A Carter Lumber Window Sales Specialist Support is responsible in assisting the Regional Sales
Specialist with the general sales and service activities within the assigned region. A strong belief in the mission and goals of the company are necessary to this position.
Requirements:
- Ability to read blueprints a plus but will train
- Excellent communication skills, with a strong sense of customer service
- Decision making abilities and problem solving skills
- Knowledge of Microsoft Office including Outlook, Word, Excel and PowerPoint
Responsibilities
Sales Support & Relationship Building
- Assist Regional Window Specialist by entering and placing orders that come in from the field.
- Handle incoming service and parts requests and schedule/order accordingly.
- Works closely with the Regional Window Specialists in scheduling deliveries of window packages.
- Will be able to work with all window quoting software programs to make simple revisions or quote smaller projects.
- Assist with communication to the window vendors for processing package, model home, or conversion discounts.
- Maintains a file system that tracks all quotes, orders, and pending service/parts requests.
- Will also work closely with the OSR’s in communication and assistance with their requests to the window department.
Communication
- Keeps lines of communication open between the Regional Window Specialist, OSR’s, and customers to ensure that service is accurate and in a timely manner.
Benefits (full-time employees)
- Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
- Short and Long-Term Disability
- Company-paid life insurance and AD&D
- Optional supplemental life insurance
- Company-match 401(k)
- Vacation time and paid holidays
- Vendor incentives
- Room for growth; we promote from within!
- Military encouraged to apply!
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