Underwriting Specialist

The Carter Lumber Underwriting Specialist is responsible for qualifying credit worthiness up to assigned limits not to exceed $150k per credit policy, communicating risk, gathering accurate project information, and maintaining an accurate customer Masterfile. 

• Timely and prudently establish customer credit accounts under Credit Policy with the goal of promoting (collectible) sales
• Conduct credit investigations on existing and potential customers, evaluate credit risk and approve or decline credit accounts up to assigned limits in accordance with company policies and excellent judgment
  • Work closely with customers, field personnel & sales leaders to ensure applications are completed in an acceptable manner with all required data and signatures
  • Pull & qualify personal credit bureaus (Experian & Transunion)
  • Pull & qualify business credit reports (D&B, NACM, Experian Business)
  • Research bank and trade references
  • Complete risk analysis summary, assign risk rating and credit limits.
• Complete new customer set up process for assigned markets:  summarizing data, customer set up, maintaining credit files and welcome/decline letters
• Maintain accurate, complete and timely customer masterfiles in Filebound & Credit Server
• Manage assigned market Customer masterfile, inputs, changes and maintain job account files ensuring data integrity
• Conduct research and process Job account requests.
  • Internet research to county recorder’s & assessor’s offices
  • Research for building permits and project filings
  • Contact banks to verify available funds and status of construction loans
  • Add job accounts to existing credit accounts.      
• Process credit limit increase requests on account and/or job accounts; establish and maintain systematic credit limits for all customers extended credit
• Answering personal phone extensions as well as customer service call lines
• Respond to Credit Reference inquiries.
• Perform other duties as assigned.
• Pay: $17-$24/hr
• This is an in office role

EXPERIENCE/EDUCATION:

• AA degree in Business, Accounting or related field or 1-2 years accounts receivable and underwriting experience in the construction/building material industry highly preferred
• Ability to read and summarize consumer credit and Dun & Bradstreet reports
• Experience granting credit to $150k
• Previous collection experience highly valuable
• Working knowledge of construction mechanics lien/ bond laws and regulations
• Understanding of construction contracts and standard project money flow

SKILLS:

• Demonstrated proficiency working with Microsoft Word, Excel, and Outlook
• Exercise good independent judgment & discretion, can make decisions and articulate reasoning
• Takes ownership and accountability for results
• Prioritizes and adheres to established deadlines
• Quickly identifies and resolves issues, knows when to “raise the flag” to escalate issues
• Excellent verbal and written communication