Administrative Assistant
Emporia, VA
Full Time
Administration
Experienced
A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.
Requirements:
- Excellent telephone and customer service skills
- Strong organizational and planning skills
- Ability to multi-task; Strong time management skills
- Strong attention to detail
- Exceptional written and verbal communication skills
- Knowledge of Microsoft Office including Outlook, Word, and Excel
- Previous customer service experience
Responsibilities:
- Creating purchase orders in management system ensuring the proper items, quantities and costs are entered
- Forwards orders to proper departments to ensure orders are created and filled
- Confirms deliveries with stores
- Ensures the paperwork process is running smoothly
- Answers office phone calls and directs calls accordingly
- Assists stores by providing information on products, pricing and leads times
- Resolves delivery, quality and other issues; Forwards to the proper personnel to ensure issues are taken care of
- Updates and assembles reports for review as requested by management
- Performs clerical duties such as data entry, filing, copying, and faxing
Benefits Provided (full-time employees):
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Employer-matching 401(k) Plan
- Military encouraged to apply!
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