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Inside Sales Representative

A Holmes Lumber (a division of Carter Lumber)  Inside Sales Representative is responsible for selling and providing professional customer service to contractors and do-it-yourselfers. This is accomplished by assisting customers make purchase decisions, efficiently processing sales transactions and ensuring the customer has everything needed to complete a project. Handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Requirements to be Considered for the Position:

  • Previous experience in a sales/customer service environment
  • Friendly, outgoing personality
  • Ability to effectively communicate with others
  • Familiarity with building materials is helpful
  • Ability to participate effectively as a team member
  • Ability to work a flexible schedule, including weekends and holidays

Responsibilities of the Position:

Sales & Relationship Building:

  • Builds and maintains relationships with customers by supplying advice and information, producing timely estimates for packages and projects and following up on sales calls.
  • Provides superior customer service while ensuring sales and profit goals are met.
  • Follows up on online customer quotes from the Quote Management System and logs updates in the system.
  • Supports the outside sales program and contractor customers as directed.

Store Operations:

  • Assists in inventory control by conducting cycle counts, resolving overages and shortages and orders and receives in merchandise.
  • Ensures all company policies and procedures are followed including sales, inventory and safety.Assists in the yard as needed and other duties as assigned

Knowledge & Training:

  • Identifies personal growth needs and learning opportunities.
  • Completes required orientation and safety training.
  • Commits to continued learning on products, packages, procedures and more.

Benefits Provided (full-time employees):

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Employer-matching 401(k) Plan
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