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A Kempsville Building Material (a division of Carter Lumber) Window Sales Specialist is responsible for presenting and selling windows products, as well as establishing a rapport with customers in the community. Communicates and trains store personnel and maintains builder awareness on products. A strong belief in the mission and goals of the company are necessary to this position.
Previous knowledge and experience in the building materials industry
Experience selling window products
Ability to read blueprints
Demonstrated ability to increase sales and improve profitability
Excellent communication skills, with a strong sense of customer service
Experience in individual or group training is a plus
Decision making abilities and problem solving skills
Knowledge of Microsoft Office including Outlook, Word, Excel and PowerPoint
Sales & Relationship Building
Develops customer relationships and determines customer needs.
Responsible for maintaining and increasing the sales of window products.
Gives presentations to builders and provides expert advice on product features and benefits.
Prepares estimates for these products and ensures that they are ordered and shipped on time.
Works closely with OSRs to analyze sales opportunities and assistance on the jobsite.
Keeps lines of communication open between team members at the store and customers to ensure that service is accurate and timely.
Meets with vendors to determine direction of store programs.
Knowledge & Training
Identifies personal growth needs and improvement opportunities; seeks to obtain product information; learns about building packages and products.
Provides window and door training to builders, contractors and store personnel.
Ensures employees are kept current on vendor programs.