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A Kight Home Center (a division of Carter Lumber) Installed Window Sales Manager is responsible for overseeing various window installation services, repairs and remodeling work performed by window installers, both employees and subcontractors. Knowledge of building materials, local building codes and proper window installation techniques will be vital in this position’s success as well as, a strong commitment to customer service. A strong belief in the mission and goals of the company are necessary to this position.
Requirements to be Considered for the Position:
Previous installed sales management experience in a building materials environment
Strong knowledge of window installation methods
Ability to solve problems by using strong judgment in analyzing, troubleshooting and evaluating the problem
Possess strong math skills
Strong verbal and written communication skills
Ability to analyze and provide recommendations to solve problems
Responsibilities of the Position:
Recruits and qualifies window installers.
Ensures all paperwork requirements are met.
Ensures that window installers are completing work according to the company’s code of conduct.
Works closely with the Market VP to create a strong installed window sales team to meet company sales and margin goals.
Schedules and coordinates installed window services.
Ensures that jobs are completed timely and according to contract.
Solves issues in a patient and understanding manner by using strong judgment in analyzing, troubleshooting and evaluating the issue while ensuring the customer is treated with the utmost respect and given the highest quality of workmanship.
Ensures window installers are performing their job in a safe manner and that OSHA regulations are being followed.
Directs and facilitates best practices to ensure safety standards are being met by conducting inspections.
Knowledge & Training:
Ability to direct and train window installers effectively to ensure the guidelines and requirements are being met per regulatory agencies.
Ensures the window installer has the training needed to install windows safely and efficiently.