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The goal of our Sales Coordinator Training program is to train and develop an individual, who wants to play an active role in sales in a support position, with a detailed 8 to 12-week program. The program consists of, but is not limited to, facilitated training, job shadowing, on‐the‐job, self‐study and online training. At the conclusion of his/her training, the SCT must demonstrate a solid understanding of Carter Lumber retail sales.
The focus of the training will be in several areas including POS operations, Installed Sales, Inventory Management, Delivery Systems, and other areas as defined by local management.
Learns the day to day activities of managing a customer portfolio assigned to your OSR
Gain a full understanding of Carter Lumbers POS and delivery management system
Learns how to manage customer needs and expectations for success within the organization through effective communication, associate observation, timely feedback, recognition and performance management/performance reviews
Learns how to work as an integral part of the Installed Sales Process from start to finish
Learns how to work closely with Local and National Preferred Vendors to procure products for our customer’s needs
Review and adjust merchandise assortment opportunities by applying knowledge gained during training
Understands and participates in sales and gross margin monthly forecasting
Learns to analyze margin and profit levers. Work with OSR to develop action plans to address opportunities
High School Diploma or Equivalent required. Bachelor’s degree or higher desired
Dedication to customer service
Self-starter and committed to completing tasks are a must
Strong communication and intrapersonal skills
Ability to work nights, weekends and holidays as needed
Experience in retail merchandising, business development, human resources or applicable areas of businesses is preferred